Warranty Policy

At Home Equipped, we are committed to ensuring the quality and reliability of our home appliances and products. This Warranty Policy explains the terms and conditions for coverage related to manufacturing defects and issues arising under normal use.

Warranty Coverage

  • The warranty covers manufacturing defects and workmanship issues for products purchased directly from Home Equipped.
  • The warranty period is specified on the product packaging or in the product manual.
  • This warranty applies exclusively to the original purchaser and is non-transferable.

Exclusions

The warranty does not cover the following:

  • Damage caused by misuse, improper installation, or unauthorized modifications.
  • Normal wear and tear, such as surface scratches, discoloration, or general aging of the product.
  • Damage resulting from accidents, neglect, abuse, or environmental factors.
  • Consumable items, such as filters or replacement parts, unless explicitly stated otherwise.

How to File a Claim

To file a warranty claim, please follow these steps:

  1. Contact our customer service team at support@homeequipped.com or (888) 375-7077. Provide the following:
    • Proof of purchase (receipt or order confirmation).
    • A description of the issue, including photos or videos for verification.
  2. Our team will evaluate your claim and provide instructions for the next steps.
  3. Approved claims will result in a repair, replacement, or refund, at our discretion.

Repair and Replacement Terms

  • Home Equipped reserves the right to determine whether a product will be repaired or replaced.
  • Replacement products may be new or refurbished but will meet the original specifications.
  • Warranty coverage for replacement products continues for the remainder of the original warranty period.

Shipping Costs

  • Customers are responsible for shipping costs to return the product for warranty evaluation.
  • If the claim is approved, Home Equipped will cover the shipping costs to send the repaired or replacement product back to the customer.

Limitation of Liability

This warranty is limited to the repair or replacement of the defective product. Home Equipped is not responsible for any incidental, indirect, or consequential damages related to the use of our products.

Contact Us

For questions or assistance regarding warranty claims, please contact us: